Tuesday, April 14, 2020
Moon Juice CEO Amanda Chantal Bacons Wellness Strategy
Moon Juice CEO Amanda Chantal Bacon's Wellness Strategy Within 20 minutes of meeting Amanda Chantal Bacon, she gleefully tells me her astrological sign. It sort of slips into conversation, like saying âIâm Ariesâ is as palpable as âIâm stubborn,â or âIâm ambitious.â Weâre sitting at an outdoor cafe, next to an economy-sized bag of âSex Dust,â a proprietary blend of powdered plants the CEO sprinkles into her matcha tea, and as far as I can tell, just about everything else. Sheâs just stepped off stage at a conference hosted by the Wall Street Journal, where Bacon and about a dozen other company founders were invited to speak about âthe future of beauty and wellness.â At the cafe, she passes me a tote bag stuffed with powdered supplements, serums, and âacid potionsâ â" a bevy of products that Bacon, and the growing number of people backing her, believe that future will look like. In certain corners of the internet, where the habits of the rich and famous are logged and lampooned ad nauseum, Bacon is probably best known for the food diary she once wrote for Elle, which proclaimed âa nori roll with umeboshi paste, avocado, cultured sea vegetables, and pea sprouts ⦠is my version of a taco.â Or the viral Instagram post she fired off when someone stole a hunk of rose quartz from her Silverlake store, pleading âTo whomever took her out the door, you do not want the energy of a stolen crystal, please trust me!â But for all of Baconâs, um, whimsical eccentricities, her influence proves that those who dwell on them are missing the point. In just a few years, the 35-year-old has taken Moon Juice, a small chain of juice bars frequented by L.A.âs patchouli crowd, and made it mainstream. Her âdusts,â designed to dredge over your favorite beverage (coffee/tea/vanilla mushroom adaptogenic protein smoothie), now have a cult following. They come in six varieties â" Beauty, Brain, Sex, Power, Spirit, and Dream â" and retail for about $40 for a jam-sized jar at Nordstrom, Urban Outfitters, Gwyneth Paltrowâs Goop, and cafes and yoga studios across the country. This summer, Bacon debuted a new line of skin care and supplements, now available at Sephora stores across the country. The linchpin product, âSuperYou,â a capsule of distilled herbs said to promote wellness and beauty, sold out in the first week. Itâs easy to see why people want whatever Bacon sprinkles into her matcha (Sex Dust, for the record, has half a dozen plant ingredients; âorganic shatavari root powderâ and âhorny goat weedâ being two of the six). Sheâs got a permanent little half-smile, baby blue eyes that literally sparkle (itâs infuriating), and a charm that yanks in whoever she happens to be around. Twice during that first meeting, a tourist walked by our table just to get a good look at her â" the second time, he announced that he was flying back to France in a few hours, and she was welcome to join him. This is not a relatable experience. Still, cut through the hype, and youâll find someone whoâs as engrossed, and dedicated, as any CEO. Investor meetings, presentations, and cross-country flights now dictate Baconâs 9 to 5. Sheâs at an age that, for many women, is marked by the arrival of crows feet, gray hair, and all the other cosmetic considerations that get more and more formidable with time. Now that sheâs in the business of beauty, itâs no small advantage that she looks better than ever. Bacon points to the âprobably $500 worthâ of Sex Dust she keeps on her person. âIâm overworked,â she says, âbut Iâm not exhausted.â Born in New York, Bacon started studying medicinal plants in 2006, she says, after Western medicine failed to heal a hypothyroid condition and a myriad of other health issues sheâd struggled with for years. She was working as a chef in fine dining at the time, but decided to switch to a diet of vegetables, healthy fats, and adaptogenic herbs â" plants that adherents say can help your body deal with physical and emotional stress. After a few months, Bacon says she felt radically different, and blood work revealed that her hormone levels were back to normal. âRealizing how quickly it turned around, with daily practices and things I could find on a dusty shelf at a health food store, is really where the company comes from,â she says. Bacon opened the first Moon Juice store in 2011 with help from a $150,000 âfriends and family loanâ (her mom, Chantal Bacon, worked as fashion icon Betsey Johnsonâs CEO and business partner for nearly 30 years). In the beginning, she sold cold pressed juices made from the ingredients sheâd fallen in love with, but by the end of 2016, Bacon had already opened two more Los Angeles locations, written a cookbook, and launched a host of Moon Juice-branded products: snacks like âgreen fermented seed crisps,â and âactivated turmeric, coconut, and lime pepitas;â powdered plant protein; and the now-infamous dusts. Since 2016, Moon Juice product sales have doubled, according to the company. From a distance, Baconâs story has an air of âwhite girl goes on a vision quest;â eat, pray, dust, if you will. Like much of U.S. wellness culture, Moon Juice borrows heavily from Eastern traditions, where plants like Ashwagandha have been used as healing herbs for millennia. But Baconâs company didnât stem from an Ayahuasca trip, or a weekend at Coachella. Sheâs put in years of painstaking legwork: Traveling back and forth to India to source and study plants, working with herbalists and Ayurvedic doctors to determine dosage levels, and using herself as a guinea pig for everything from taste to potency. Today, Baconâs DIY approach has earned the confidenceâ"and seed moneyâ"of investors like Greg Renker, co-founder of the marketing company behind Proactive, and Desiree Gruber, CEO of the media agency Full Picture. âSheâs an alchemist,â Gruber tells me a few weeks after my first meeting with Bacon. âAnd wellness with health is going to get bigger. Customers are so educated these days, they want to know whatâs in their products.â Bacon is an unlikely corporate thought leader, and watching her interact with the business elite is a small marvel. Sheâs no stranger to startup culture â" the first Moon Juice was built just four blocks from Googleâs L.A. campus â" but her frame of reference rarely dips into the tech bro workbook, or any of the buzzwords beloved by Wall Street. Whether sheâs on a conference panel, or meeting one-on-one with an investor, Bacon speaks slowly and deliberately, pausing to reflect on a question instead of rushing into a talking point. When she talks about building her leadership team, itâs not about âROIâ or âmarket penetration.â Itâs âfinding the souls to fill these positions.â I met her and Gruber at (another) vegan cafe in Manhattan this summer â" they had met to discuss the ongoing Sephora rollout, among other things. They were an odd coupleâ"Gruber in high heels and Gucci, Bacon in a peasant top, Sex Dust at armâs length for intermittent âdustingââ"but they fell into the natural rapport of two friends with a juicy secret; that Moon Juice is still an insiderâs obsession, but itâs about to blow up. âIngestible beauty,â the slice of the wellness market Moon Juice belongs to, is heating up fast. At the end of 2017, U.S. sales of Ashwagandha, one of the medicinal herbs in âSuperYou,â was up 200% from the year before, according to Nielsen. Goop, which sells supplements alongside vibrating kegal balls and Psychic Vampire Repellent (a âprotective mistâ designed to âbanish bad vibesâ), is now worth $250 million, according to a recent story in the New York Times. (âAmanda Chantal Baconâs Moon Juice ⦠is a ship launched directly from Port Goop,â according to the Times). Baconâs big push centers on âadaptogens,â those plants she discovered 12 years ago while working in fine dining kitchens. Branching into skincare makes Moon Juice more accessible â" Baconâs Dusts are covetable, but a bit of a hard sell for the average customer. Exfoliants and serums arenât foreign to Sephora shoppers. Even SuperYou, the $49.99 daily supplement, is a product most people can get behind. âEveryone knows how to take a multivitamin,â Bacon says. âThis is how to reach masses of women.â courtesy of Moon Juice Sephora already carries some supplements online, but starting this fall, the retailer will bring more ingestible beauty in-store; a decision prompted in part by how deeply Moon Juice products have resonated with shoppers, says Priya Venkatesh, Senior Vice President of Merchandising. As of this writing, SuperYou was out of stock at Sephoraâs brick and mortar locations. Even the more esoteric products, like a plumping serum with âsilver ear mushroomâ is selling well, according to Venkatesh. âItâs more than just popping a pill,â she says. âPeople are really getting into the ritual of these things.â When customers buy a Moon Juice product, theyâre buying into a lifestyle, Venkatesh explains. Theyâre making a commitment: to sprinkle something onto their breakfast smoothie every day, but also to have that smoothie in the first place. Of all the things working in Baconâs favor, this might be the most critical. After all, the CEOâs public persona started with a thorough, virtual tongue lashing for subscribing to a particular lifestyle (the power of a plant-based diet, the karmic retribution of crystal theft) a little too vehemently. Now, that very lifestyle is endorsed by one of the most powerful beauty brands around. âIâm sort of like the least likely candidate,â Bacon told me the first time we met. âI donât have a college degree, I certainly havenât been to business school. But Iâm also a hungry business person who stumbled upon this culty idea. And I want to take it beyond cult status.â
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